Some Windows 11 are having bug installing Forza Horizon 5 from the Microsoft Store or the Xbox App. When clicking the install push, the game remains at "Preparing 0%' earlier flicking to 'Error 0%'. There are a lot of error codes associated with this particular issue – 0x803fb107, 0x80080005 0x00000001c and 0x00000000.

Forza Horizon 5 Cannot install on Windows 11

Subsequently we've investigated this particular issue thoroughly, it turns out that there are a lot of underlying causes that might be triggering this particular issue when attempting to install Forza Horizon 5 on Windows xi. Here'due south a list of potential scenarios that will trigger this upshot:

  • Xbox App Glitch – As it turns out, you might be able to circumvent the issue entirely by forcing the game to install from the Store's library (instead of the defended listing or from the Xbox App). At that place's no official explanation on why this issue is occurring, but there are a lot of users reporting this workaround as being successful.
  • Microsoft business relationship inconsistency – If y'all're experiencing similar issues when attempting to download other games and applications from the Microsoft Store, you might likewise be dealing with a Microsoft business relationship glitch. In almost cases, you can resolve this problem by signing out and signing back in with your Microsoft account.
  • Expansion glitch – If you have admission to Forza Horizon five Premium, you should try installing the base of operations game but start instead of downloading all the add together-ons and DLCs at once. Some users who simply installed the base game at offset have confirmed that it finally allowed them to install it.
  • Incorrect date & time – Another potential reason why y'all tin can expect to be prevented from downloading the game is a date & time issue that will trigger a verification check and cease the download. Y'all can rectify this speedily past ensuring that yous're using the correct appointment & time according to your timezone.
  • Corrupted Windows Shop cache – If your offset effort at downloading Forza 5 was interrupted unexpectedly, your Windows Store cache might be currently storing some corrupted data that is making the new download attempt fail. If a cache upshot causes the problem, using the WSreset.exe tool to clear the corrupted cache should ready the problem.
  • Missing security update – If yous're already on Windows eleven and you have a lot of awaiting updates, you should install those first before attempting to install the game once more. This volition be effective because the Windows Store component recently received a security update that supposedly makes Store downloads more secure.
  • MS Store installation inconsistency – While the new Microsoft Shop interface is nevertheless in preview mode, inconsistencies are to exist expected. Fortunately, most of those inconsistencies tin exist resolved by resetting the MS Store & Xbox App.
  • Dependent services are stopped – Downloading stuff from the Microsoft store is really dependent on a lot of different services. To ensure that no underlying services are affecting the download, you need to ensure that Windows Update, Microsoft Store Install, and Background Intelligence services are all enabled from the Services screen.
  • Required TLS version/s are disabled – Windows Store is still very much interconnected with the old IE infrastructure. To ensure that the download is non stopped past a disabled component, ensure that every TLS version is enabled from the Internet Options screen.
  • Corrupted Windows Store installation – If you started facing Shop-related bug immediately after upgrading to Windows 11 from an older Windows version, chances are yous're dealing with some kind of corruption that's affecting the Windows Shop installation. In this instance, reinstalling the Store component should help you fix the problem.
  • Interference caused by a firewall – Every bit it turns out, both Windows Firewall and 3rd firewall can be responsible for interfering with the game download on Windows 11. Disable your active firewall before repeating the Forza 5 download to ensure this is not an issue.
  • Arrangement file corruption – Under certain circumstances, arrangement file corruption can besides exist the root cause of this item issue. You can try to resolve this by doing DISM and SFC scans or get for a repair install or clean Install if the trouble persists.

At present that yous have a good idea of all the potential causes that might foreclose you from installing Forza 5 on your Windows 11 estimator follow the method below for specific instructions on treating every probable root cause of this issue.

i. Install the game from Store's library

Suppose you're experiencing this outcome while attempting to download the game from the defended list or when attempting to download it from the Xbox App. In that instance, you lot might exist able to avert the problem entirely by changing the approach.

Some Windows xi users accept confirmed that the same download event no longer occurs if they get to their Microsoft Store library and endeavour to download the game from there.

Note: Be careful when downloading the game from your library; download the base of operations game first and await for it to install fully before downloading whatever of the expansions or the VIP bundle.

Follow the instructions beneath for step-by-step instructions on installing the game from My Library (in Microsoft Store):

  1. Open your Microsoft Shop installation and brand certain yous've signed in with your account.
  2. Adjacent, click on the Library icon (bottom-left corner of the screen).
    Accessing the Library menu
  3. In one case y'all're inside the Library menu, curl downwardly through the list of Library items and locate Forza Horizon v.
  4. One time you locate the Forza Horizon 5 library particular, click on the Install button associated with the base game.
    Install Forza Horizon five from the Library carte

    Annotation: Don't install the other expansion and DLC items earlier the base game is installed.

  5. Look to encounter if the game installs normally. If it does, return to the My Library screen and install all the boosted expansions and DLCs earlier doing 1 terminal restart and launching the game ordinarily.

If attempting to install the game from the Library menu results in the same kind of error, movement down to the next method below.

2. Re-Sign in with Microsoft Business relationship

To ensure that y'all're not dealing with a Microsoft business relationship-related result, you should also have the time to sign out from your electric current Microsoft account (inside the Microsoft Store) earlier signing back in.

Several affected users accept confirmed that once they've temporarily logged out of their MS account and logged back in, they were able to download Forza Horizon v without any problems.

Follow the instructions beneath for specific instructions of re-signing in with your Microsoft Account:

  1. Press Windows key + R to open up up a Run dialog box. Next, type 'ms-windows-store://dwelling house' within the text box and press Enter to open up the Microsoft Shop on Windows eleven.
    Open upwards the Microsoft Store
  2. Once you're inside the Microsoft Store, click on your account icon (top-correct corner of the screen).
  3. Next, from the context menu that just appeared, click on Sign Out nether your account info.
    Sign Out of Your business relationship
  4. One time you are signed out of your business relationship, click on the account icon again, and so click on Sign in.
    Sign in with your account
  5. Within the Sign-in screen, select your Microsoft business relationship and supply the requested credentials to sign back in.
  6. Once you are signed back in, attempt to download the game again and see if the problem is now resolved.

If the Forza 5 download still gets stuck at 'Preparing 0%', motility downward to the next potential ready beneath.

3. Install the base of operations game without expansions first (if applicable)

If you stop upward seeing the "Preparing 0%' startup indefinitely when attempting to install Forza Horizon v, make certain that you're installing the base of operations game first and not any of the available expansions or DLCs.

The best way to ensure that you do this right is to initiate the download from the My library menu of the Microsoft Shop.

When you meet the list of all the items belonging to Forza five Horizon, ensure that you lot install the base game first (Forza 5 Horizon).

Downloading the Base Game First

Suppose you manage to install the base game without experiencing the same kind of issue. In that case, you lot can begin installing every DLC and expansion (1 by one) until you lot manage to install every available add-on.

If this method was non much assistance in your case, motility down to the next potential set up below.

4. Set the correct appointment and fourth dimension (if applicative)

As information technology turns out, an unlikely culprit but 1 that tin can nearly definitely bear upon your Forza 5 Horizon download is an incorrect appointment & time.

As with every download handled past the Windows Shop & Windows update components, in that location's a groundwork check before the download starts that looks at the date & time of the PC yous're using.

If the date & time is way off relative to the expected values co-ordinate to your time zone, the server might make up one's mind to disallow the connectedness out of security concerns.

Look in the bottom-left corner of the screen and cheque if the date & time is correct.

Bank check the date and time.

If you find that the date & time is off, follow the instructions beneath for footstep past step instructions to ensure that you lot're using the correct values:

  1. Press Windows key + R to open up a Run dialog box. Next, type 'ms-settings:dateandtime' inside the text box and printing Enter to open the Date & Time window.
    Opening the Appointment & Time menu
  2. Once you're inside the Engagement & Time window, move over to the department on the right and ensure that the checkbox associated withSet time automaticallyis enabled.
    Set up time Automatically
  3. Next, scroll down below and enable the checkbox associated withSet Time Zone Automatically.
  4. Once you've ensured that both the fourth dimension and the date are set automatically, ensure that your PC is connected to the Net, then practise a arrangement reboot to sync both values.
  5. After your Windows 11 PC boots upwardly, try to install Forza Horizon 5 and see if the issue is at present stock-still.

If you ensure that the clock & date is fully synchronized with your timezone and you're still unable to install Forza Horizon 5, motion down to the following method below.

5. Reset the Windows Shop Cache

Some other potential culprit that might be responsible for preventing yous from downloading the game is corrupted data currently residing inside the Windows Shop cache.

This type of issue is typically reported if at that place'southward been an unexpected arrangement interruption while the game was installed in the offset identify.

If you're currently unable to install Forza Horizon five and this scenario seems applicable, you should first with a Windows Store cache reset. To exercise this, press Windows key + R to open up a Run dialog box. Next, type 'wsreset.exe' and press Ctrl + Shift + Enter to effectively reset the Windows Store cache.

Performing a WSreset operation

Note: If the User Business relationship Control prompts yous, click Yes to grant admin access.

One time the operation is complete, attempt to download Forza Horizon 5 (either from the Xbox App or the Microsoft Store) and run across if the problem is at present fixed.

If you're still seeing the download gets stuck at "Preparing 0%', follow the instructions below to manually clear the enshroud folder:

  1. Ensure that the Windows Store component is completely closed.
  2. Press Windows primal + R to open up a Run dialog box. Adjacent, type '%APPDATA%' within the text box and press Ctrl + Shift + Enter to open the hidden AppData folder.
    Open up the AppData folder.
  3. Once you're inside the AppData folder, navigate to the following location:
                    C:\Users\User_name\AppData\Local\Packages \Microsoft.WindowsStore_8wekyb3d8bbwe\
  4. Once you're inside the right location, right-click on LocalCache and cull Delete from the context menu.
    Deleting the Local cache folder

    Note: Deleting this binder will not crusade any underlying effects. This folder will automatically be regenerated by the Shop component the next time you launch the application.

  5. One time the LocalCache folder has been deleted, launch the Microsoft Store and attempt to install Forza 5 one time once again.

If the same kind of issue is however occurring, move down to the adjacent potential fix beneath.

6. Install every awaiting Windows update

As it turns out, another feasible reason why you lot might feel this issue is a scenario in which your Windows 11 installation is missing a key Windows xi security update that Windows Store needs to install GamePass items.

If you have pending updates that you keep postponing, taking the time to install each one of them should let you to install Forza five on your Windows 11 computer.

Follow the instructions below for the consummate guide on installing every awaiting Windows 11 to ensure that the Windows Store component has everything it needs to complete the installation of Forza 5:

  1. Press Windows key + R to open upwardly a Run dialog box. Next, blazon 'ms-settings:windowsupdate' inside the text box and printing Enter to open up upwardly the Windows Update page of the Settings menu.
    Accessing the Windows Update menu
  2. Once you're inside the Windows Update screen, move over to the menu on the right and click on Check for Updates.
    Check for Updates

    Annotation:This volition scan your computer to see if in that location are any new Windows 11 updates available.

  3. Wai until the initial scan is complete. If WU determines yous're due to install any new updates, hit theInstall Now button and await until every pending Windows update is installed.
    Installing every pending update
  4. Look until every awaiting Windows xi update is installed, then reboot your PC before attempting to install Forza 5 once again.
    Note: If you take a lot of pending updates waiting to be installed, you might be prompted to restart earlier the WU component gets the adventure to install everything that is due – if this happens, reboot as instructed, only make sure to render to the Windows Update screen the side by side time your PC boots upwardly.
  5. Once yous manage to bring your Windows 11 build to the latest, attempt to install Forza 5 once again and meet if the trouble is at present fixed.

If this method was not applicable or you lot installed every pending update and you nonetheless tin can't install the game, move downward to the next method beneath.

7. Reset the MS Shop & Xbox App

Because both the Microsoft Store and the Xbox App are still in preview style on Windows eleven and improvements are beingness deployed daily, you should too consider that an installation inconsistency is the root cause of this installation consequence.

Several Windows 11 users who are also unable to install Forza five take confirmed that they can fix the issue past resetting both the Microsoft Store and the Xbox app from the Installed Apps carte.

Follow the instructions below for step-by-step instructions on doing so:

  1. Ensure that both the Microsoft Store and the Xbox App are closed and non running in the background.
  2. Printing Windows key + Ito open the Settings menu of Windows xi.
  3. Once yous're inside the Settings screen, click on Apps from the vertical menu on the left, then click on Installed apps from the menu on the right.
    Accessing the Installed Apps menu

    Notation: If the vertical menu on the left is non visible by default, click on the activity button (top-left corner of the screen).

  4. Once you're inside the Installed apps menu, utilize the search function at the pinnacle to search for 'microsoft shop'.
  5. Adjacent, from the results list, click on the action icon and click on the Advanced Options carte du jour.
    Opening the Advanced Options menu
  6. In one case you lot're inside the Avant-garde Options carte of the Microsoft Store, curl downwardly to the Reset tab, then click on the Reset button.
  7. At the confirmation prompt, click Reset once again to ostend the performance, then wait for the functioning to complete.
    Reset the Windows Store component
  8. In one case the reset procedure of the Microsoft Shop is consummate, repeat steps four to 6 with the Xbox App.
    Resetting the Xbox app
  9. Once both apps have been reset, restart your PC one time once more and run into if you lot are at present able to install the Forza 5 game.

If the aforementioned kind of issue is nonetheless occurring, move downwards to the next potential prepare below.

8. Restart Windows Update, Microsoft Store Install, and Background Intelligence services

Go along in mind that the Windows Stor component is not isolated, in the sense that the download component needs to coordinate with a lot of service dependencies that demand to exist enabled.

Several users that we're encountering this issue when downloading Forza v have reported that in their case, the trouble resulted from the fact that 1 of the following services we're disabled:

  • Windows Update
  • Microsoft Store Install
  • Background Intelligent Transfer Service

Before disregarding this potential culprit, take the fourth dimension to bank check your Services screen and run into if any of the services mentioned above are disabled.

Annotation: There are several systems optimizing software tools that might temporarily disable some of these services in order to conserve organisation resource.

Hither'due south what you need to practise that these services remain enabled:

  1. Press Windows cardinal + R to open up up a Run dialog box. Inside the text box, type 'services.msc' inside the text box and press Ctrl + Shift + Enter to open up up the Services screen with Admin access.
    Accessing the Services screen
  2. Once you're inside the Services screen, start by looking for the Windows Update service. When you find it, right-click on it and choose Start from the context menu that just appeared.
    Starting the Windows Update service
  3. Once you've ensured that the Windows Update service is started, await for the Microsoft Store Install Service next. When you see it, correct-click on it and choose Start from the context menu once over again.
    Start the Microsoft Install service once once more
  4. Finally, expect for the Background Intelligent Transfer Service. When you locate information technology, right-click on it and choose Start from the context menu.
    Offset the Background Intelligent Transfer Service
  5. Once y'all've ensured that all 3 of these service dependencies are enabled, open up the Windows Store component once more and initiate the download of Forza 5 once again.

If the same kind of issue is still occurring, movement downwardly to the adjacent potential fix below.

9. Enable every TLS version

Keep in listen that the new store component on Windows eleven is dependent on about every recent version of TLS (Transport Layer Security). So one potential reason why you might see this blazon of effect occurring is a situation where sure TLS versions are disabled from the Internet Options screen.

Notation: Keep in listen that TLS preferences will care over with a Windows Upgrade. If you take previously modified the TLS preferences, yous can expect your custom settings to make their manner to the new Windows 11.

If y'all suspect that the issue you're having when installing Forza Horizon 5 is related to a TLS issue, follow the instructions below to use the Internet Options screen to make certain that every TLS version is enabled.

Hither'southward what you lot demand to practise:

  1. Press Windows key + R to open up a Run box. Next, type 'inetcpl.cpl' inside the text box, then printing Ctrl + Shift + Enter to open upwards the Internet Options screen with admin access.
    Open up up the Cyberspace Options screen
  2. In case you're prompted by the User Account Control (UAC) window, click Yes to grant admin admission.
  3. Once you're inside the Internet Properties window, click on Advanced from the ribbon menu at the top.
  4. In one case yous run into the list of unlike Internet Settings, scroll downwardly under Security. Make sure that every Use TLS box is checked before clicking on Utilize to save the changes when you lot're there.
    Enabling every used TLS version
  5. Once you've ensured that every available TLS component is enabled, click on Apply to save the changes, then reboot your PC.
  6. Afterwards your computer boots support, encounter if you lot are now able to install Forza Horizon 5 without encountering the same upshot.

If the download gets stuck with the same 'Preparing 0%' even after you've ensured that every TLS component is enabled, move to the side by side method beneath.

ten. Reinstall the Store component

If you've come up this far without a working method, you should begin to contemplate a potential corruption issue related to the Store component. This is especially common when upgrading to Windows xi from an older version.

If y'all're having similar problems when attempting to download other games and applications (besides Forza five) via the Microsoft Store, you should take the fourth dimension and reinstall the unabridged store component.

You won't be able to do this conventionally since Microsoft Shop is an integrated part of your OS. But it is durable via a series of Powershell commands that volition temporarily scrape earlier reinstalling the Shop component.

Note: This process is unlike than merely resetting the app from the Advanced Options carte du jour.

Follow the instructions below to reinstall a corrupted Windows Shop installation:

  1. Printing Windows key + R to open upwardly a Run dialog box. Type 'wt' inside the text box and press Ctrl + Shift + Enter to open up the Windows Terminal app with admin access.
    Open up upward a Windows Terminal app

    Notation: When the User Account Control prompts you, click Yeah to grant admin access.

  2. Once you're inside the Windows Terminal app, blazon or paste the post-obit command and press Enter to uninstall the Microsoft Store package effectively:
    Get-AppxPackage *windowsstore* | Remove-AppxPackage
  3. After this command is successfully processed, close the elevated Windows Terminal window and reboot your PC.
  4. Once Windows 11 boots back up, open up another elevated Windows Final app following step one once over again.
  5. After you've returned to the Windows Terminal app, run the two commands below in the aforementioned order and press Enter to reinstall and activate the Microsoft Store package on Windows 11:
    Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Annals "$($_.InstallLocation)\AppXManifest.xml"}  Go-AppxPackage -allusers *WindowsStore* | Foreach {Add together-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  6. Finally, after both of these commands are successfully processed, reboot your PC one final time and see if the issue related to downloading Forza Horizon 5 is now fixed.

If the aforementioned kind of effect is still occurring, movement down to the next potential fix below.

11. Deploy DISM and SFC scans

Even if you lot previously determined that the Microsoft Store component is not to arraign for this issue, that doesn't mean you're not dealing with some blazon of system file abuse.

Another possible reason you might expect to deal with this upshot is some kind of corrupted Windows-native dependency that Microsoft Store cannot use.

Since there are a lot of possible culprits that might be the underlying cause of this problem, our recommendation is to run two born repair utilities – SFC (System File Checker) and DISM (Deployment Image Servicing and Management).

I'd commencement with a elementary SFC scan ran from an elevated CMD prompt.

Deploy an SFC scan

Note: This utility volition not require you to be connected to the Net. Every corrupted system file chemical element that gets found volition be replaced with a good for you equivalent stored in a local folder.

Once the SFC scan is complete, reboot your PC and deploy a DISM scan the side by side time your PC boots upwardly.

Deploy a DISM scan

Note: Earlier running this browse, ensure that you take a stable connection to the Internet. This is required because DISM uses a sub-component of Windows Update to download healthy files that will be used to supplant corrupted equivalents.

In one case you run both of these scans and restart your PC, attempt to download the game once again and see if the installation nevertheless gets stuck.

If the same kind of consequence is still persisting, move down to the adjacent method below.

12. Disable Windows Firewall while installing (if applicative)

It would be all-time if yous didn't rule out a potential firewall interference from your list of possible culprits that are preventing y'all from installing Forza Horizon five via the Microsoft Store or Xbox App.

Note: This scenario is only applicable if you're dealing with this issue beyond all the apps and games you attempt to install using the Microsoft Shop component.

Co-ordinate to some affected users, this problem can even be caused by the congenital-in Windows Firewall.

Note: In case you're using a third-party firewall, in that location is no definitive guide that will prove you lot how to disable it temporarily. Search online for specific instructions and disable the agile shields before restarting your PC and attempting to download the game once once more.

On the other hand, if you're using the built-in Windows Firewall, follow the instructions below to temporarily disable it before attempting to install Forza 5 Horizon once again:

  1. Open upwardly a Run dialog box past pressing Windows central + R. Next, type 'ms-settings:windowsdefender' inside the text box and press Enter to open upwardly theWindows Defender Security Heartwindow.
    Opening Windows Defender
  2. When the User Account Control window prompts y'all, click Yes to grant admin access.
  3. Once you're inside the Windows Security window, use the left-hand pane to click on Firewall & Network protection.
    Accessing the Firewall and Network protection menu
  4. Inside the Firewall & Network protection bill of fare, click on the currently active network, and then scroll all the way downward through the list of settings and disable the toggle associated with the Windows Defender firewall.
    Disable the Firewall component toggle
  5. Subsequently y'all manage to disable the firewall component toggle, reboot your PC to permit your Windows eleven computer to kick without the firewall shields.
  6. Next, endeavor to download the game in one case once more and see if the problem is resolved.

If you're nonetheless dealing with the same mistake when trying to install Forza 5 on Windows 11 and the instructions above didn't aid, movement downward to the final potential fix beneath.

13. Perform a repair install / clean install

Suppose none of the methods above have proven to be effective in your case. In that case, you can conclude that you're dealing with a corrupted Windows eleven installation that cannot be resolved conventionally.

You ever accept the choice to clean install, just continue in listen that this option will erode whatsoever personal data, games, applications, and documents currently stored on the OS drive (unless y'all support the data in advance).

A meliorate solution (if you're aiming to salvage as much personal data as possible) is to go for a repair install (in-place repair) procedure instead.

Annotation: Repair installing will allow you to proceed all your currently installed games, applications, documents, and other types of personal media.